Shipping Policy

We strive to ensure that every order is processed and delivered as smoothly as possible. Please review our shipping policy for information about order processing, delivery estimates, and shipping responsibilities.

Order Processing

• Orders are processed within 1–2 business days after payment has been confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• Processing times may be extended during periods of high demand.

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Shipping Rates & Delivery Estimates

• Shipping rates and estimated delivery times are calculated at checkout.

• Delivery timeframes are estimates only and are not guaranteed.

• Delays caused by shipping carriers, customs procedures, weather conditions, or unforeseen circumstances are outside our direct control.

Domestic & International Shipping

• Domestic and international shipping options are available where supported.

• International customers are responsible for any applicable:

  • Customs duties.

  • Import taxes.

  • Additional fees imposed by local authorities.

We are not responsible for delays resulting from customs inspections or clearance procedures.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for:

• Orders delivered to an incorrect address provided by the customer.

• Packages returned due to incomplete or inaccurate shipping information.

If a package is returned due to incorrect address details, additional shipping charges may apply before the order can be reshipped.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and transportation procedures.

If tracking indicates that an order has been delivered but you have not received it, we recommend contacting the shipping carrier directly to investigate the delivery.

Contact Information

For shipping-related questions, concerns, or assistance with an order, please contact our customer support team through the contact information provided on our website.

Thank you for shopping with us.